Privacy Policy

Effective Date: 5/31/2026
Company: Best Custom Homes, LLC
Website: www.bestcustomhomes.co

Best Custom Homes, LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, contact our team, submit a form, or interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name

  • Email address

  • Phone number

  • Project address or location

  • Information about your custom home, remodel, design needs, or project inquiry

  • Any details you submit through a contact form, bid request form, email, phone call, or other communication

We may also collect basic website usage information, such as:

  • Pages visited

  • Time spent on our website

  • Browser type

  • Device type

  • IP address

  • General location data

  • Referral source

This information may be collected through website analytics tools, cookies, or similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry

  • Review your project needs

  • Schedule consultations or follow-up communication

  • Prepare for potential bids, estimates, or project conversations

  • Improve our website and client experience

  • Communicate with you about our services

  • Maintain internal records

  • Support our sales, marketing, and business operations

Best Custom Homes is built around transparency, communication, and client partnership, which are core parts of the company’s process and promise. Their materials also describe the use of online tools like Buildertrend for project communication, document storage, scheduling, approvals, daily logs, and project documentation.

How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary to operate our business, respond to your request, or support your project. This may include sharing information with:

  • Team members

  • Designers, architects, engineers, subcontractors, vendors, or project partners

  • Website hosting, analytics, email, CRM, or business software providers

  • Legal, accounting, insurance, or professional advisors

  • Government agencies or authorities when required by law

For active or prospective projects, information may also be used in connection with estimating, bids, selections, approvals, scheduling, communication, and project management.

Cookies and Website Analytics

Our website may use cookies or similar technologies to understand how visitors use our site and to improve the user experience.

Cookies are small files stored on your device that help websites remember certain information. You can disable cookies through your browser settings, but some parts of the website may not function properly if cookies are turned off.

Email and Marketing Communication

If you contact us or submit a form, we may use your email address or phone number to respond to your inquiry and communicate with you about our services.

You may request that we stop sending marketing-related emails at any time by contacting us directly or using the unsubscribe option if one is provided.

Data Security

We take reasonable steps to protect the information you share with us. However, no website, email system, or online transmission is completely secure. We cannot guarantee absolute security of information submitted through our website or online tools.

The FTC recommends that businesses protect personal information by understanding what information they collect, who has access to it, and how it moves through the business. (Federal Trade Commission)

Third-Party Links and Tools

Our website may link to third-party websites, platforms, or tools. This may include project management software, scheduling tools, payment tools, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites or platforms. Please review their privacy policies before submitting personal information through those services.

Children’s Privacy

Our website and services are intended for adults seeking custom home building, remodeling, or design-related services. We do not knowingly collect personal information from children under 13.

Your Privacy Choices

You may contact us to:

  • Request access to the personal information we have about you

  • Ask us to correct or update your information

  • Request that we delete your information, when legally and reasonably possible

  • Opt out of marketing communications

To make a request, please contact us using the information below.

Contact Information

Best Custom Homes, LLC
Website: www.bestcustomhomes.co
Phone: 720-316-7525
Idaho Office: 3313 W. Cherry Lane Suite #1092, Meridian, ID 83642
Colorado Office: 3540 Evergreen Parkway, Evergreen, CO 80439

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.