Terms of Service

Last Updated: 5/31/2026

Welcome to the Best Custom Homes website. By visiting or using this website, you agree to the following Terms of Service. Please read them carefully before using our site or submitting information through any form.

1. Website Use

This website is intended to provide general information about Best Custom Homes, LLC, our services, our process, and our approach to custom home building. The content on this website is for informational purposes only and does not create a builder-client relationship, contract, estimate, warranty, or obligation by Best Custom Homes unless and until a written agreement is signed by all required parties.

2. Project Inquiries

When you submit a form, contact request, or project inquiry through this website, you agree to provide accurate and complete information to the best of your knowledge. Submitting an inquiry does not guarantee that Best Custom Homes will accept your project, provide a proposal, or enter into a construction agreement.

Best Custom Homes may review each inquiry to determine whether the project is a good fit based on scope, location, timeline, budget, availability, and other relevant factors.

3. Estimates, Bids, and Pricing

Any pricing, budget ranges, estimates, or project cost discussions shared through this website, email, phone call, or consultation are preliminary unless stated otherwise in a signed agreement.

Best Custom Homes prepares bids with a focus on transparency and accurate subcontractor/vendor quotes. Their process may take longer than estimate-based bidding because they request real quotes to help reduce surprises later in the project.

Final pricing, allowances, change orders, timelines, and project scope will be outlined in the applicable written agreement, proposal, estimate, construction contract, or Buildertrend documentation.

4. Construction Timeline Information

Any timeline information listed on this website is general in nature. Construction schedules can be affected by weather, site conditions, permitting, inspections, material availability, subcontractor lead times, owner selections, change orders, and other factors outside of Best Custom Homes’ control.

Best Custom Homes provides project-specific schedules through Buildertrend, and general construction steps may vary depending on each home and property.

5. Buildertrend and Client Portal Use

Best Custom Homes may use Buildertrend or another project management platform to support communication, scheduling, documentation, bids, proposals, change orders, daily logs, and quality control checklists.

Clients are responsible for reviewing communications, selections, approvals, change orders, schedule updates, and other project information shared through the client portal in a timely manner. Delayed responses or approvals may affect the project schedule, budget, or completion timeline.

6. Selections, Change Orders, and Approvals

Custom home projects often involve client selections, material approvals, vendor quotes, and change orders. Any requested change to the original scope, selections, pricing, materials, plans, or schedule may require written approval and may affect the overall project cost and timeline.

No change is considered approved unless documented through the appropriate written process, which may include Buildertrend, email, signed documentation, or another approved method.

7. Site Visits and Safety

Construction sites can be dangerous. Clients and visitors must follow all safety instructions provided by Best Custom Homes and should not enter active work areas without permission or proper precautions.

Best Custom Homes may limit site access for safety, liability, scheduling, or quality control reasons. Clients are responsible for ensuring that any approved guests, family members, or representatives follow all posted and communicated safety expectations.

8. Website Content

All text, images, graphics, videos, logos, portfolio photos, design elements, and other content on this website are owned by Best Custom Homes or used with permission. You may not copy, reproduce, modify, distribute, or use any website content for commercial purposes without written permission.

Portfolio images and project descriptions are provided to showcase past work and general capabilities. They do not guarantee identical results, pricing, materials, availability, or timelines for future projects.

9. No Professional Advice

The information on this website is not intended to replace professional legal, financial, architectural, engineering, real estate, insurance, or permitting advice. Clients should consult the appropriate professionals before making decisions related to land purchase, financing, design, engineering, construction, permitting, or legal obligations.

10. Warranty Information

Warranty information provided on this website is general and may vary by project, contract, location, scope, and applicable law. Best Custom Homes’ prospective client materials state that clients receive a one-year warranty for defects in workmanship or material failures and a two-year structural warranty, unless otherwise modified by written agreement.

Any final warranty terms will be governed by the applicable written agreement, warranty documents, homeowner manual, and/or signed construction contract.

11. Third-Party Links and Tools

This website may contain links to third-party websites, tools, platforms, or resources. Best Custom Homes is not responsible for the content, accuracy, privacy policies, practices, or performance of third-party websites or services.

Use of third-party platforms, including Buildertrend or other software tools, may be subject to that platform’s own terms and privacy policies.

12. Limitation of Liability

To the fullest extent permitted by law, Best Custom Homes is not liable for any damages resulting from your use of this website, reliance on website content, inability to access the website, website errors, third-party links, or information submitted through the website.

Nothing on this website creates a guarantee of project acceptance, final pricing, project timeline, material availability, financing approval, permit approval, or construction outcome.

13. Indemnification

By using this website, you agree to hold Best Custom Homes, LLC and its owners, employees, contractors, partners, and representatives harmless from any claims, damages, losses, liabilities, or expenses arising from your use of the website, your submission of inaccurate information, your violation of these Terms, or your misuse of website content.

14. Updates to These Terms

Best Custom Homes may update these Terms of Service at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates are posted means you accept the revised Terms.

15. Contact Us

For questions about these Terms of Service, please contact:

Best Custom Homes, LLC
Idaho Office / Shop: 3313 W. Cherry Lane, Suite #1092, Meridian, ID 83642
Colorado Office / Shop: 3540 Evergreen Parkway, Evergreen, CO 80439
Phone: 720-316-7525
Website: www.bestcustomhomes.co